Refund Policy

Thank you for choosing Aim Learn Analytics for your training needs. We aim to ensure that our users have a fulfilling experience while exploring, evaluating, and enrolling in our training courses, whether they are online or classroom-based.

By purchasing a training course on the Aim Learn Analytics website, you agree to abide by our Privacy Policy, Terms of Use, and the following terms and conditions regarding our Refund Policy:

Cancellation and Refunds: Online Classroom Learning

  • Aim Learn Analytics reserves the right to postpone or cancel an event due to circumstances beyond our control, such as instructor illness or force majeure events (e.g., floods, earthquakes, political instability, pandemics like COVID-19, etc.).
  • Refund requests will not be accepted if you have attended the online classroom training for more than one day’s session or have accessed/downloaded course material from the learning portal.
  • No refunds will be provided for discounted courses or courses tied up with academic institutes.
  • If a delegate fails to attend on the scheduled dates, no refund will be provided.
  • Taxes paid will not be refunded in case of a refund.

Batch Deferral / Rescheduling Policy:

If a learner wishes to defer the batch or restart classes in a new batch, they can do so by emailing One-time batch deferral is allowed without any additional cost. The learner can request batch deferral to any cohort starting within the next 3-6 months from the start date of the initial batch, provided they have not completed more than 20% of the program. If a learner wishes to defer the batch a second time, batch deferral fees equal to 10% of the total course fees paid for the program plus taxes will be applicable.

Please note that all refunds will be processed within 30 working days after the review and approval of the request.

Cancellation and Refunds: Self-Paced Learning

  • No refunds will be issued for self-paced courses.
  • Refunds will not be provided, and access will be revoked if it is found that the course has been shared with others or multiple users, or if the intention of purchasing the course is to copy the material/content. In such cases, the account will be blocked immediately.

Arbitration and Jurisdiction:

Any disputes arising between the parties regarding this agreement, or its subject matter shall be referred to a sole Arbitrator appointed by the first party. The arbitrator’s award shall be final and binding on both parties. The venue of arbitration will be Karachi, Pakistan. All disputes shall be subject to the jurisdiction of the courts of Karachi, Pakistan.
Thank you for your understanding and cooperation.

At Aim Learn Analytics, customer satisfaction is our utmost priority. We strive to ensure that you have a seamless experience with the services or courses you purchase from us. However, in the event that you are not satisfied due to unforeseen circumstances, we are here to assist you.

Please note the following regarding refunds and cancellations:

  1. Finality of Purchases: All purchases or payments made by a user on Aim Learn Analytics are considered final. Once a payment is completed, cancellation and refund requests are not accepted. Additionally, courses cannot be transferred to another user.
  2. Demo Classes: With both our online and classroom training, every learner is entitled to 1 day of demo classes, regardless of the chosen course. You only proceed with payment after being satisfied with the demo classes. Therefore, refund requests are not entertained after payment.
  3. Self-Paced Courses: Refunds are not issued for our self-paced courses (recorded courses). However, if you encounter any issues, please reach out to us for assistance.
  4. Non-Refundable Course Fee: Once the course fee is deposited, it will not be refunded under any circumstances, nor can it be transferred to another student.
  5. Dispute Resolution: Any disputes arising from this agreement or course/training will be subject to the jurisdiction of the Law Court of Karachi.
  6. Policy Updates: Aim Learn Analytics reserves the right to update or modify its refund policy without prior notice.

Note: In case of any issue, refund will be claimed within 5 daysAll refunds will be processed within 30 working days, post review and approval of any such request.

If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at